Hot Gossip – What Others Are Saying About Suspension Supplies Australia
One Day Turnaround was so simple – Isuzu NPS300
I bought the truck new in 2012 – NPS300 cab chassis. I had super single tyres fitted and for the next 18 months I had a camper built for the rear end to be permanently mounted onto the truck. A trip to the Cape York in September 2014 highlighted the short comings in the Isuzu O.E suspension. Luckily I fitted suspension seats prior to leaving. Half an hour of corrugation saw the shocks fade to zero dampening and constantly hitting the bump stops. Driver input is tiring just to stay on the track, even on bitumen counter steering against bump steer in tiring.
Suspension Supplies Australia have now fitted new spring packs, Sachs shocks and all other componentry.Driver input has now reduced dramatically to a level where I can look at the views and not just the road. One day turn around was simple… – Driven in – Drive out!
The new set up has been great so far. Very soon we’re off to the Alice Springs via Plenty Highway, to Darwin via the Binns Track to Kakado then back to home in Brisbane. Should be a much more pleasant trip with a good ride. I’ll send you some photos. Thanks guys
I had spent many months researching and discussing my options with various suppliers to improve the poor front suspension of my 4×4 Mitsubishi Canter truck motorhome (2010 model FG84D) – some of which were more than happy to quote me many thousands of dollars to experiment and/or change the leaf spring arrangement. Most users of this truck speak of the same old problems, sagged leaves with almost no travel and inadequate shock absorbers. I really wasn’t sure which way to turn and tossed up between just replacing the leaf springs, or elaborate changes incorporating air bags or coil-over-shock supplementary lift setups.
Eventually I found SSA suspension on the net and called to have a good old technical chat about my needs and options. To my pleasant surprise, Greg the Operations Manager, did not try to just sell me an expensive upgrade conversion – instead, he listened to and understood my requirements and technical views. He suggested a new kit comprising of stronger leaves that will provide significantly greater travel, superior shocks, and new greasable bushes – which SSA has developed specifically for my truck and 4×4 use. He advised he’ll send a quote and I thought to myself, here we go, yet another expensive sales quote. However nothing could be further from the truth. SSA’s price was considerably cheaper than I had expected and… even included free delivery (bonus!)”. read more
Stephen Hodgson – Central Highlands 4×4 Club, Broadford, VIC.
More than just a job well done! 1945 Dodge power wagon (Groot)
I would like to just say how pleased I am with the results you and your team at SSA have done with my 1945 Dodge power wagon (Groot). It was more than just a job well done, Brian even followed up with a phone call to check and to re explain about your back up service and warranties.
It was not a straight-up spring change, as I had specific requirements the truck was being used for (Endeavour rally / Fink races) and being for its age and modifications it had to be custom built. It all seemed effortless in my belief to complete. It is with this belief I will be spreading your name to anyone who needs work to any vehicle requiring springs and suspension repairs and modifications.
I will send pics to you when we get out there, and I hope that your staff like Brian are recognized for their talents and loyalty to their work and work place. Again thank you for a job well done.
Ian Rodgers – R&R Hire Services – Caboolture Q.L.D
Shockingly Excellent Customer Service
I just wanted to say thanks of the awesome service I received from Sean and the team at SSA this week. Sean F gave me a quote a couple of weeks ago and as I had other things to do I let it slip. I called up just before 5pm on Wednesday to see if there was any chance of getting the airbags fitted this week as we’re going away on Sunday. I was lucky enough to speak to another Sean and he said as it was late, he’d call the service manager (who’d left work) and see if he could squeeze me in. Five minutes later he calls me back and says yes, they can fit me in on Friday. Got the airbags fitted today and couldn’t be happier with the price and professional service. Well done and good luck to this family owned company.
How SSA looked after us
My wife and I purchased a slide on to go on our new ute. However, it was wallowy and felt un-safe on the standard suspension. SSA did a suspension upgrade for us, and the difference was amazing. The ute felt much more assured on the road and we have been much more confident on our long road trips exploring Australia.
SSA have the attitude (hard to find in these times), that the customer is always right. So if anyone is looking for a suspension upgrade to handle a heavy load, you can’t go past SSA. You will get a quality solution, good price and the best after sales service and warranty.
I am writing to say thank you to all of the wonderful people from SSA who I have been chatting with over the past few weeks and have worked on my old girl. Mostly, I would like to compliment and thank your Workshop Manager Brian Robinson. In my dealings with Brian he demonstrated a real passion for his job and the old cars (not just 4×4’s). I absolutely love my old cars and it was refreshing to be dealing with a like minded person. Brian, gave me confidence that I was talking with an expert who knows his stuff and would take pride in what he does, hence he won the job.
The job itself was substantial as the front and rear suspension were in appalling condition with all of the rubbers, ball joints ect looking like the original items. The rear suspension was completely sagged with broken leaf springs which Brian re manufactured for me.Brian also lowered her for me and evened out her stance, so she is now, not only driving considerable better, but also looking much better.
All of this was done within record time and Brian continually kept me informed of her progress throughout. Which was very much appreciated. I just this morning picked up my 1957 Chevy Wagon and I swear to you that if a car could possibly smile, she most definately would have been. I most certainly was as I drove her home.
I can now go over bumps without the whole car crashing into them and with the renewal of all of my front end parts my steering is definately much lighter. I look forward to being able to load her up with all of my friends on my next trip, without having to worry about bottoming out each time there is a little bump or dip in the road. Overall guys, I think you have done a cracker of a job. Thanks so much.
2012 Mazda BT50 Tray Back
Hi guys, just a quick note to express my appreciation for the advice and service I recently received in regards to my 2012 Mazda BT50 tray back.
I found the whole experience very professional and I’m happy to say that the ute is now tougher than ever, considering it is often carrying it’s full towing capacity. I am also appreciative that the job came in under budget! Thanks again.
I own a Toyota diesel 150, which is the love of my life, (my wife thinks she is but that’s another story) and we have just purchased a Billabong 18.6 caravan. When we picked up our new van we immediately noticed the back of our Toyota sag when the van was connected. The drive home was less than comfortable…
The front of the caravan was bouncing along and even more noticeable on the concrete surface on the Gold Coast highway. I called SSA and asked for advice and Greg and his boys provided an immediate solution. They recommended a PolyAir Suspension Airbag, and … Am I pleased they did.
It was installed the next day without fuss and the improvement was immediate. With no load and 10lb of air in the Polybag our vehicle drove and handled beautifully as it did before. With the caravan attached and airbags inflated to 20lb the bounce and sag was immediately gone.
The next day I again towed the caravan and I forgot to inflate the airbags and the bounce and rough ride was back ….. I am sold and extremely happy with our new PolyAir Bag suspension – I would definitely recommend this as a solution to anyone in a similar situation to ours as you have driver comfort with the flexibility to adjust the air pressure when needed. Thanks Greg and his team of experts. Well done!”
Peter Wood – Shailer Park – Queensland.
Rip It Up Concrete
Our company’s fleet does a lot of miles carrying a lot of machinery and supplies to job sites so the truck suspension needs to be able to carry big loads but retain some ride comfort. Brisbane Springs had the answers and their work was first class. Our team was so pleased with the job we sent our other work vehicles to be improved as well.
Paul Cross (Director) “Rip It Up” Concrete Surface Preparation Specialists
Flying Doctor Outback Trek
Thanks for your support for our efforts to raise funds for the RFDS. By discounting the cost of the suspension modifications to our Trek car you have helped keep our sometimes significant overheads to a minimum.
The job done by Brian and the boys was first class and our vehicle now has excellent front suspension for the torture we put it through. Our next Trek is in June 2013 when we will give the car a full test! I have placed a link to the SSA website on our CAR13 website under “Proud Supporters. Thanks again for your help.”
Graham Stockwell – Car 13 Flying Doctor Outback Trek
Spring Kit for GD Hino Motorhome
We recently purchased a spring kit for our GD Hino motorhome and I just wanted to thank you for your assistance and advice. The truck now rides like a limo and one wife (with no airride seat ) is now a very happy camper. The difference it made was unbelievable! Even the guys at Butlers who fitted it were more than impressed at the service, and the cost. So again a big thanks and well done”.
Chas and Karen Draper
I would just like to thank you for your excellent customer service. The parts I ordered from you pretty much turned up on my door step within 38 hrs, that’s outstanding considering where you are and where I live. The parts were spot on and fitted them the next day. My wife feels a lot safer in her car and she said it drives like new again. ‘So much for me trying to get her to sell it and up date’. It’s good to finally get good service from someone in the car parts accessories industry.